What have we achieved?

	·Dealt with 900 new referrals
	Provided ongoing support for many additional children with complex needs
	Filled three vacant posts in difficult, national circumstances
	Produced 100% of psychological advice within statutory time limits over the last 7 months
	Finalised a business plan
	Developed a Service Level Statement for schools
	Developed a time allocation system for delivery of service to schools
	Developed a website - www.rctednet.net/eps
	Produced a staff handbook
	Chaired and steered many SEN panels
	Presented research findings on successful inclusion at an international conference
	Published research papers in professional peer refereed journals
	Represented Education and Children’s Services at SEN tribunal
	Provided training to schools and other agencies on a range of SEN issues
	Supervised 4 assistant educational psychologists and assisted in their successful application to professional training courses

What do our Service Users think?

A questionnaire on the quality of service delivered by the EPS:

99 % said they had been treated professionally and courteously.

75 % said that the EPS had made a positive difference.

78 % said the advice and information received helped them to meet the Special Educational Needs of children in their school more effectively.

79 % said written reports on individual children were useful in meeting the child’s special educational needs.

“ We are delighted with the working partnership which has been established over the last year or so.”
SENCo, Comprehensive School